At Interstate we strive to deliver excellence in all that we do and earn the trust of our customers without exception. We pledge to remain at the leading edge of training, innovation and techniques. We work hard to understand and support our clients' objectives, while always demonstrating a willingness to work with each employee to understand their unique needs and challenges.

We tailor our efforts to the provisions of the client's relocation policy.

Interstate's service model is designed to provide employees with a single primary contact that is intimately familiar with your relocation program, who will:

• Conduct a needs assessment with each employee.
• Counsel on applicable relocation benefits and requirements.
• Explain what to expect during the relocation process.
• Assist employees in estimating and managing their expenses.
• Select and relay information to specific qualified service partners.
• Maintain contact with the employee and service partners to proactively manage the process.
• Anticipate problems and review vendor invoices for accuracy and compliance and quickly address any issues.

This approach reduces the stress of moving for the employee and provides sound cost management from the onset of the employee's relocation. While we will readily adopt your preferred vendors and suppliers, we are prepared to augment them with our select service partners that share in our commitment to quality as demonstrated in our achievements and recognition. We cultivate relationships at all levels with our service partners. This ensures our clients receive a high level of flexibility and creativity.